Note: The information contained in this article is structured as help information for the System Management Interface Tool (SMIT) and Electronic Service Agent. It is not intended for general reading.
Allows you to define or change the Electronic Service Agent basic information. The subsystem will be running after this option completes.
Allows you to create or change the service configuration needed for all service and support applications.
Primary or backup configurations can be created for the service configuration.
Starts the Electronic Service Agent subsystem, which provides problem monitoring and collection of service information. It also enables use of the Service Agent GUI.
This option will work only if option 1 (Configure Electronic Service Agent) has completed.
Stops the Electronic Service Agent subsystem, which ends problem monitoring and collection of service information. It also disables use of the Service Agent GUI.
This option will work only if option 1 (Configure Electronic Service Agent) has completed and Electronic Service Agent has been started.
The name of the organization that owns or is responsible for this system.
The name of the person in your organization who is responsible for repairs and maintenance on the system.
This person may be called by the service provider with information or assistance for a system problem. Also, parts or PTFs may be sent to this person.
The telephone number where the contact person can be reached. This number should include the area code, exchange numbers, and the extension. Telephone numbers in the United States and Canada must be between 10 and 30 characters in length and not contain any dashes.
The electronic mail (e-mail) address for the contact person, for example, myuserid@mycompany.com.
Enter the country or region of the contact person. If your country or region is not listed, select a neighboring country or region.
The telephone number where the system is located. This number should include the area code, exchange numbers, and the extension. Telephone numbers in the United States and Canada must be between 10 and 30 characters in length and not contain any dashes.
Enter the country or region where the system is located. If that country or region is not listed, select a neighboring country or region.
IBM provides customized web tools and functions that use information collected by the IBM Electronic Service Agent. The access to these functions is managed by an association between your IBM IDs and the Electronic Service Agent information from your systems. The association is made using this entry. To obtain an IBM ID go to http://www.ibm.com/registration.
The port number on which the subsystem listens for incoming client GUI requests. The default port number is 5024.
Creates or changes the service configuration needed for all service and support applications.
Primary or backup configurations can be created for the service configuration.
Restores the default connectivity configuration.
An "Are you sure?" panel will be presented. When you press enter, the default configuration will be created.
Allows you to create, change, start, and stop the Service and Support proxy on this system or logical partition.
Allows you to change the settings that control the connection retry attempts and the connection establishment timeout.
Specifies configuration values required to establish a dial connection. This option requires the bos.net.ppp package is installed.
Creates or changes the primary service configuration.
If the primary service configuration fails, the system or logical partition will attempt the connection using the secondary service configuration, and then the tertiary service configuration.
Creates or changes the secondary service configuration.
If the primary service configuration fails, the system or logical partition will attempt the connection using the secondary service configuration, and then the tertiary service configuration.
Creates or changes the tertiary service configuration.
If the primary service configuration fails, the system or logical partition will attempt the connection using the secondary service configuration, and then the tertiary service configuration.
Specifies the connection type by which this system or logical partition will connect to the service provider. You can connect using the current system or logical partition, or through another system or logical partition.
Specify Direct Internet to connect through this system or logical partition using a direct connection to the internet as the connection type. Use this option if this system or logical partition can access the internet using one or more active TCP/IP interfaces.
Specify HTTP Proxy to connect through an HTTP or Service and Support proxy connection configuration. If you specify HTTP_PROXY you must also specify IP address, Port number, Authentication user ID (if required), and Authentication password (if required). This information provides the server with the information needed to connect to the destination proxy server.
Specify Not configured to delete the service configuration.
Specifies whether the connection should be enabled. If it is not enabled, it cannot be used to connect to the service provider. Specify Yes or No.
Specifies whether the service configuration should be tested at this time, by attempting to connect to the service provider. Specify Yes or No.
If DIAL is specified for Connection type, the TTY port number which the modem will use. Use the list function to make a selection.
If DIAL is specified for Connection type, the modem type which will be used. Use the list function to make a selection.
If DIAL is specified for Connection type, the primary telephone number that will be dialed to connect to AT&T Global Network Services (AGNS).
If DIAL is specified for Connection type, the alternate telephone number that will be dialed to connect to AT&T Global Network Services (AGNS), if the connection attempt using the primary telephone number is unsuccessful.
If DIAL is specified for Connection type, the dial prefix if required.
These digits will be dialed before the primary or alternate telephone number is dialed to make the connection. Add any numbers or characters needed to obtain an outside line, pause while dialing, etc.
If HTTP_PROXY is specified for Connection type, the IP address of the proxy server through which this server will attempt to connect. This can be either an IPv4 or IPv6 address.
An IPv6 address is an 128-bit address represented as 8 16-bit integers separated by colons. Each integer is represented by 4 hex digits. Leading zeros can be skipped, and consecutive null 16-bit integers can be replaced by two colons (one time per address). Some examples are, fe80:abcd:0000:0000:0000:0000:0260:8c2e:00a4, fe80:abcd:0:0:0:0:260:8c2e:a4, and fe80:abcd::260:8c2e:a4.
If HTTP_PROXY is specified for Connection type, the port number on which the Service and Support proxy server or the HTTP proxy server will accept connections. The default port number is 5026.
If HTTP_PROXY is specified for Connection type and the proxy server requires authentication, the user ID that will be used.
If HTTP_PROXY is specified for Connection type and the proxy server requires authentication, the password for the Authentication user ID, if required. This value will not be displayed when you enter it.
Creates or changes the Service and Support proxy connection configuration. This information provides the server with the information needed to connect to the destination proxy server.
Starts the Service and Support proxy if it is stopped.
Stops the Service and Support Proxy if it has been started.
Whether the Service and Support proxy on this system or logical partition is to be enabled. Specify Yes or No.
If this system or logical partition has been configured to use multiple IP addresses (is multi-homed), the IP address on which the Service and Support proxy on this system or logical partition will listen for connection attempts. This can be either and IPv4 or IPv6 address.
An IPv6 address is an 128-bit address represented as 8 16-bit integers separated by colons. Each integer is represented by 4 hex digits. Leading zeros can be skipped, and consecutive null 16-bit integers can be replaced by two colons (one time per address). Some examples are fe80:abcd:0000:0000:0000:0000:0260:8c2e:00a4, fe80:abcd:0:0:0:0:260:8c2e:a4, fe80:abcd::260:8c2e:a4.
The port number on which the Service and Support proxy on this system or logical partition will accept connections. The default port number is 5026.
If the Service and Support proxy on this system or logical partition requires authentication, the user ID that will be used.
If the Service and Support proxy on this system or logical partition requires authentication, the password for the Authentication user ID. This value will not be displayed when you enter it.
Specifies the number of times the system or logical partition attempts to establish a connection. The default is 3.
Specifies the time, in seconds, the system or logical partition waits for a connection to be established. The default is 180.